Refund policy

Thank you for shopping at KS Botanicals. We want you to be pleased with the products and services you receive. We also want you to shop in confidence knowing each one of your products is fresh, handmade, and has never been used by another customer. Therefore, due to the personal nature of our bath and body care products, we cannot accept returns; but if at any point you are not satisfied with your purchase, please do not hesitate to contact us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.